Terms of service

PAYMENT

Gruham welcomes payments by credit/debit card and PayPal. All prices listed are in Singapore $ but you can just as easily choose your preferred currency from the dropdown list.

Please note that we are not responsible for the exchange rate that your bank charges.

After your cart is filled with those items that you love, proceed to the checkout where you will be invited to either go through as a guest, register your details or log in using your existing account (welcome back!). Once you have submitted your order and the payment details, your order will be processed and you will shortly receive a confirmation email from us.

NO WARRANTY

Imperfections are perfect! As many of the processes are manually done, there might be slight variations in each product that makes it unique. Rest assured, we have checked each and every item carefully before shipping them to you to make sure that all the functions and appearances are in their top quality. Please be patient if you are unhappy with anything and drop us a line so that we could sort it out for you at the earliest convenience. 

While we strive to keep our website and online stock list accurate and up to date, there might be some unwanted errors at your time of viewing. Should there be any hiccups we will get in touch with you immediately. But please understand that Gruham does not provide warranties of any kind on any products or on any information provided on our website.

PRODUCTS

Our stock is always made in limited quantities to prevent resource wastage and keep our manufacturing process planet-friendly. Most products are available for immediate shipping and are subject to return or exchange in according with our Exchange Policy

As it can happen with any online shopping experience, we have worked hard with our photographers to display the colours and images of our products as accurately as possible but we cannot guarantee that your computer monitor is at the same setting as ours for colour display.

Gruham reserves the right to change the descriptions or pricing of our products, to discontinue any product, and to limit the quantities of any products that we offer at any time without notice.

CONDUCT

By using this website, you have agreed not to use this website or any of our information in any way that causes or intends to cause damages, interruptions or impairments to the website, including but not limited to creating annoyance or nuisance inconvenience or mischief fraudulent purposes or in connection with unlawful or criminal activity breach of copyright, trademarks, confidence, privacy or any other right related to Gruham. 

COPYRIGHT AND SOCIAL MEDIA STATEMENT

All contents and images on our website and all other social media channels are protected by copyright law with the exception of images on social media that are “shared” while crediting others’ works.

We appreciate you sharing our images on social media for the sole purpose of promoting the Gruham brand. Please credit or link any images or content used for this purpose to our social media channels.

It is prohibited to reproduce our images in any other format without our written permission, especially for the commercial gain or promotion of another business or person.

We encourage the use and share of our products in your own images, ideas, designs and concepts through our social media channels when it is in accordance with our rules. Please avoid abusive behavior in any form or unashamed promotion of other businesses - these online nonsense is just not cool.